These comprehensive Terms and Conditions of Use (hereinafter referred to as "Terms of Usage") govern the manner in which users access, browse, and interact with the products, services, content, and tools provided by Vaidik talk Services Private Limited (previously Codeyeti Software Solutions Pvt. Ltd.) through its digital platform accessible at www.vaidiktalk.com, and other related domains, applications, or services (hereinafter referred to as "we," "us," "our," "Vaidik talk," or "the Website"). By using our website or mobile applications, you agree to be legally bound by these terms.

UPDATES TO TERMS

We reserve the right to update, modify, or amend these Terms of Usage at our sole discretion. It is your responsibility to periodically review these terms. Your continued use of our services following any revisions constitutes your binding acceptance of such updates. We recommend checking this page regularly to stay informed.

USER AGREEMENT

By using the Website or any of its Services, you acknowledge that you have read, understood, and agree to abide by these Terms of Usage. This agreement applies to all users of the platform, including customers, service providers, and guests. If you do not accept the terms in their entirety, please do not use the platform. Agreeing to these terms forms a binding contract between you and Vaidik talk.

GENERAL OVERVIEW

Vaidik talk is a digital platform offering astrological consultations, content, services, and products through various digital channels including our website and mobile applications. We provide both free and paid services to users. Free services are generally accessible without registration, while paid services—including personalized predictions, reports, and one-on-one consultations—require user registration and profile creation.

By opting for paid services, users agree to:

• Provide accurate and up-to-date personal details.
• Maintain and promptly update information as necessary.
• Acknowledge that service accuracy is partially dependent on the data provided.

FEATURE: CALL WITH ASTROLOGER

One of the core features of the platform is real-time voice consultation with professional astrologers. You agree and provide consent to be contacted on your mobile number, including numbers registered under DND (Do Not Disturb). This consent remains valid until explicitly revoked by you through written request.

First-Time Free Chat/Call: We offer first-time users (identified via mobile number and device ID) a one-time free chat or call consultation of limited duration (1–5 minutes). Abuse of this offer or creating multiple profiles to avail the same benefit is prohibited.

WEBSITE CONTENT

The entire content of our platform—text, visuals, services, and tools—is either owned by or licensed to Vaidik talk. You agree to use this platform for lawful purposes only. Misuse, including uploading defamatory, offensive, illegal, or harmful content, can lead to immediate suspension or termination of your account without notice.

Vaidik talk may revise, change, or remove any part of the platform without prior intimation. General articles, guides, videos, and content are provided for educational or informational purposes and do not substitute professional medical or legal advice.

USER ACCOUNT ACCESS

By creating an account, you authorize Vaidik talk's support team to access your account data (e.g., logs, chats, and service history) if needed to:

• Investigate complaints,
• Ensure quality control,
• Resolve service-related disputes.

For more details on how we use your data, refer to the Privacy Policy.

PRIVACY POLICY

Your use of the platform implies acceptance of our Privacy Policy. You agree to the collection, storage, and sharing of your data as described therein.

BREACH & TERMINATION

Violation of these Terms of Usage may result in account termination without prior warning. Grounds for termination include:

• Submitting false or unverifiable information.
• Misuse of services or fraudulent activity.
• Harassment of service providers or staff.

For service providers such as astrologers, breach of conduct or agreement may lead to account deactivation.

DELIVERY, CANCELLATION & REFUND POLICY

Refunds and cancellations will be governed by the following:

• Reports: Refund not applicable once report generation has started.
• Data Errors: No refund for incorrect data submitted by users.
• Technical Issues: Refunds for failed or poor-quality calls may be granted on a case-by-case basis.
• Product Delivery: Items delivered only within India. No refund post-delivery if item is damaged due to misuse.
• Subscription Delays: May be eligible for pro-rata refunds.
• Double Payments: Verified duplicates will be refunded.
• Refund Timeline: Processed to Vaidik talk Wallet within 10 business days.

USER OBLIGATIONS

By using the platform, all users agree to:

• Refrain from abusive, threatening, or unlawful behavior.
• Respect intellectual property rights.
• Avoid uploading viruses, spam, or malware.
• Not collect data from other users without permission.

Abuse of any form—whether directed at astrologers, support staff, or fellow users—will result in warnings or account suspension.

VIOLATIONS & CONSEQUENCES

All policy violations are taken seriously. Depending on the severity:

• A warning may be issued.
• Access may be suspended or permanently revoked.
• Wallet balances may be adjusted in cases of fraud.

BANK ACCOUNT & PAYMENT TERMS

Users must ensure:

• Ownership of payment instruments used.
• Availability of sufficient balance or credit.

If any payment term is found invalid or unenforceable, it will be modified to the nearest lawful interpretation without impacting the rest of the agreement.

DISCLAIMER & LIMITATION OF LIABILITY

Services are provided on an "as-is" basis. We do not guarantee:

• Uninterrupted access.
• Accuracy of predictions.
• Specific outcomes.

Users are solely responsible for the decisions they make based on content, advice, or predictions.

INDEMNITY

Users agree to defend and indemnify Vaidik talk and its affiliates against any legal claims, damages, or liabilities resulting from:

• Violation of terms,
• Infringement of third-party rights,
• Misuse of the platform.

OWNERSHIP OF CONTENT

All digital content (text, software, audio, visuals) belongs to Vaidik talk or its licensors and is protected by intellectual property laws. Unauthorized reproduction or sharing is strictly prohibited.

RESTRICTED CONTENT AND PROHIBITED USES

Users may not:

• Share content involving minors in exploitative ways.
• Upload sexually explicit or profane material.
• Incite hatred or promote violence.
• Share false, misleading, or inflammatory content.
• Use the platform for black magic, scams, or harmful rituals.

Sensitive or violent topics, including but not limited to terrorism or tragic events, must not be used for commercial gain or in disrespectful contexts.

JURISDICTION & GOVERNING LAW

Disputes arising from use of the platform will be resolved under Indian law via arbitration, with New Delhi as the exclusive seat and English as the language of arbitration. Interim court measures may be sought through New Delhi courts.

This document, including the Privacy Policy, constitutes the entire agreement and supersedes any previous understandings.